Pre-Order Policy

 

PRE-ORDER AND SHIPPING

All Pre-Orders are subject to date changes. These dates are estimates provided by the manufacturer and are often affected by shipping delays.  Please keep this in mind when pre-ordering. These are factors that are solely out of our control. Please feel free to checkout the Pre-Order Update page for regular updates regarding shipments and dates of an item/ pre-order.

CANCELLATIONS 

Pay in Full or DEPOSITS, are NON-REFUNDABLE. NO exceptions! On all IN-STOCK orders no cancellations or changes can be made. Cancelled Pre-Orders are subject to 25% cancellation fee.  If you do not want to incur the cancellation fee we can issue a Digital Gift Card (minus any discount codes used) that can be used towards future purchases.

SHIPPING 

WE NO LONGER SHIP TO PO BOXES.

*In stock orders ship within 1-2 business days. If there is any delay in shipping, you will be notified through email.

*Email with a tracking number will be sent out once your item has shipped. If your package is lost or damaged please file a claim through the shipping company. 

*Your entire order will be shipped at one time, so we ask that you be aware that non pre-order items will not ship until the entire order is IN STOCK. Otherwise we suggest placing separate orders to ensure timely shipping of items and fastest delivery.

*In stock orders start processing right away so we cannot cancel or change it once submitted. Please make sure all your billing and shipping information is correct before placing orders.

*For all international customers please be aware that your package may incur brokerage & customs fees upon arrival. We are not responsible for these fees.

PAYMENT

Our store offers a Deposit method of payment, Sezzle, or you may pay in full via CC, PayPal, GooglePay, or one of our other many payment merchants at checkout.

Deposit is $25.00 per item under $100.00 and $50.00 per item over $100.00, which will be applied towards the balance. Please note that DEPOSITS ARE NON-REFUNDABLE if you decide to cancel! The remaining balance will be due within 24 hours of shipment. You will be notified 7 business days before we are to receive the goods. You will be provided with a final invoice 24 hours before shipment and be required to pay, before goods will be shipped to you. You may of course pay it off earlier as you choose. If you submit an order by deposit and you fail to pay, you will forfeit your deposit and this option for future purchases.

ALL PROMOTION CODES MUST BE USED AT THE TIME OF CHECKOUT! THEY CANNOT BE UPDATED AFTER PURCHASE HAS BEEN MADE.