RETURN REFUND & CANCELLATION POLICY
COVID-19 POLICY: At this time RETURNS can ONLY be done on defective items and you have 7 days from receipt of the item to contact us regarding defective items. It is a public health issue that we have no control over. We apologize for the inconvenience, but we are in the midst of a pandemic. Thank you for your understanding.
*Due to the nature of these products, we do not offer any returns or exchanges unless approved by support department and accompanied by return form. All transactions are final.
*If there is an issue with your order we ask that you contact us within 3 days of receipt and we will attempt to remedy the issue to the best of our ability and within reason.
*WORLD 1-1 GAMES are not responsible for lost or damaged orders during shipment, we ask that you contact the shipping carrier and file a claim.
**Please note that backpacks, purses, wallets, and pins will sometimes have irregularities like dips, stitching, or small ink spots. These are not considered defects or flaws and do not qualify for return or exchange.
**All over print items will have different placements on each product. We DO NOT offer returns or exchanges based on placement nor will we guarantee a specific placement.
If there is a problem with your order, please be sure to contact us immediately!
All returned merchandise must be in its original packaging. We do not reimburse shipping or return fees. However, we will provide a return label, (at no cost to you) via email for any orders that were filled incorrectly. If items arrive damaged please contact us immediately via email with pictures of shipping container and items in condition upon arrival and we will assist you in filing a claim with the shipping carrier for damages incurred during shipping.
Unfortunately we are unable to offer returns or exchanges at this time